COVID-19 Update

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COVID-19 Update


COVID-19 Update



Dear Friends,

We have been closely monitoring COVID-19 updates and adhering to the guidelines that are set by the National Health Organization and WHO. Along with the Government directions we will safely open and accept guests for arrivals beginning of June 1st 2020, with thorough precautionary standards set in place, to ensure a safe, healthy and welcoming environment!

A high tech temperature scanner at the entrance of the Hotel will ensure that no one with a fever or symptoms of COVID-19 will be permitted in the hotel Public spaces. We perform cleaning and disinfection in all public spaces with increased frequency; Hand sanitizers have been placed at all areas and team facilities including lobby, dining outlets and reception desk, bathrooms and offices. We will provide surgical masks and gloves to guests and staff according to the new guidelines . Designated signage at all public areas, notifying guests of keeping social distance, wearing masks, use hand sanitizers.

Furthermore we have moved to the next step.

Athens One Smart Hotel is the 1st hotel in Greece to be certified by the international certification organization “Swiss Approval”, against Covid-19 or similar epidemics and all the necessary procedures in order to create a safe environment for our guests.

Athens One Smart Hotel is also prepared and certified for guest safety by cooperating with a professional network of prevention & repression of any emergency medical incident throughout your stay in Athens.

Following this path, we can assure our guests that we will be ready to welcome you to our premises safely for the guests and our team.

Looking forward to welcoming you from 1st June onwards.

Keep the dream alive and visit us safely.

Flexible Solutions for our guests

We understand that one of your immediate concerns is the flexibility terms regarding your recent or future bookings.

For Existing and New Reservations

  • Direct reservations with a flexible rate can be modified or cancelled.
  • Direct reservations with a flexible rate that are scheduled to arrive until 31st May 2020 can be modified or cancelled. Please email

Non-refundable Reservations

Government Implemented Travel Restrictions

Direct reservations with non-refundable rate for stays up to 31 May 2020 that are from countries affected by Government Travel Restrictions can be modified or cancelled. Please email

Third Party Booking Agencies – For reservations made through a travel agent, online booking platform or other third parties, please contact your booking provider directly for assistance Please Note: These policies do not apply to group bookings or negotiated rates.

Non-restricted Travel Regions

All other non-refundable reservations made directly to the hotel from countries without Government Issued Travel Restrictions are able to modify bookings at no charge, if cancelled, the terms of the reservation will apply.

For more information, please email

Health First